DJI C12000 activation and firmware workflow

DJI C12000 Activation & Firmware Update Guide with DJI Agras

The C12000 must be activated before first use. DJI uses the remote controller and DJI Agras as the activation, firmware-update and diagnostic interface for the intelligent power supply.

Quick Answer: Connect the remote controller to the C12000, run DJI Agras and open Device Management > Charging Device. Complete activation there. When DJI Agras reports that new firmware is available, follow the on-screen instructions to update the C12000.

C12000 USB-C to remote controller activation connection
Figure B shows the C12000 USB-C connection to the remote controller USB-A port.
C12000 activation flow through DJI Agras Device Management Charging Device
First-use activation flow based directly on DJI's text.

Why activation matters

The DC Output status LED can flash yellow four times continuously when the product is not activated. That makes activation a direct troubleshooting branch when a new unit will not proceed normally.

Connect the remote controller

Use the C12000 USB-C port shown in the component map and connect it to the remote-controller USB-A port as shown in Figure B. Handle the ports and cables carefully and do not energize or manipulate the charging system outside the procedures described by DJI.

Open DJI Agras

On the remote controller, run DJI Agras and tap Device Management > Charging Device. Follow the activation prompts.

Update firmware when prompted

When new firmware is available, DJI instructs the operator to follow the on-screen update instructions. The manual does not provide an alternate offline update workflow, so this guide does not invent one.

Use the same connection for fault details

If any status LED blinks, the C12000 guide says to connect the remote controller to check the details. This makes the remote-controller connection both the first-use activation route and the diagnostic route.

Parts & Equipment Referenced in This Guide

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Source and revision note

Primary source: DJI C12000 Intelligent Power Supply User Guide v1.0 (2025), Figure B and Activation and Firmware Update section.

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